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Commissions and Custom orders

Commissions/Custom orders are orders made for you by Definite Style or by one of the Jewellery designers in our catalogue.
 
There are two options
1. You send us an image of any work you want made and we will send you a quote.
2. You select one of the Definite Style designers and request that they make an item similar to that they have displayed in the catalogue as their work.

To help work out exactly what you want us to make we will send a commission form to you to complete which includes identifying the type of metal, silver, 18ct gold etc type of stone required, size etc.

A 50% deposit is required prior to a Definite Style maker starting work with the final payment and delivery costs being paid prior to delivery. The delivery date will be negotiated for you by Definite Style with each maker and you will be notified of any changes to this delivery date. Each of our works is hand made and commissions/custom orders are usually one of a kind items often made to a particular size and colour.
Most of our commissions/custom orders are delivered within 28 days. A few items in the collectables section take longer many items take just a week. Each item on the website has an estimated delivery time, and we endeavour to send work within 14 days, which is our minimum delivery time. However many items will surprise you and appear on your door step within 3 or 5 days. Our packages are posted or couriered and take 1 to 5 days to arrive.

Definite Style can also supply custom corporate gifts for your business. For details please contact us.

Orders may be tracked using the code emailed to you, or phone: Definite Style on 1300 368 553